We provide a comprehensive suite of voice-based business management solutions focused solely on customer, sales and employee management. We help organisations to prioritise operations, strategise process, reduce cost and augment business efficiency. Voice-based business management solutions offered includes both Inbound and Outbound Voice solutions to balance the requirements of given organisations.

Outbound Telemarketing / Tele-Services:

Our Outbound Voice-Solutions will bring a significant change on companies business marketing by converting a potential consumer list into influential marketing design, which will enhance company’s business productivity. Our suite of Outbound Solutions includes:

  1. Appointment Setting – Scheduling a face to face meeting to generate new business
  2. Market Research – Inquiring the customers to collate information about Opinions, their Interests, Feedbacks, etc,.
  3. Phone Sales – Determining the potential buyer and selling the products efficiently
  4. Recruiting – Manage the hiring process from profiling through on boarding of new hire
  5. Verification – Conduct standard Employee , Insurance and Credit verification
  6. Collections  – Credit Analysing and Collection
  • Inbound Telemarketing / Tele-Services:
  • Our Inbound Voice-Solutions comprises of reliable Call-Handling System, skilled inbound executives capable of working in a sophisticated communication systems and dedicated internet connectivity to provide efficient service round the clock non-stop. Our suite of Inbound Solutions includes:
  1. Order Taking – Receive and process sales orders efficiently
  2. Answering  Service –Answering customers with their queries courteously regarding products and services
  3. Customer Service – Process Applications and claims, Subscription Services and Billing Queries.
  4. Sales – Sales Closure, Up-selling and Cross Selling, After Sales Services.