We provide a comprehensive suite of voice-based business management solutions focused solely on customer, sales and employee management. We help organisations to prioritise operations, strategise process, reduce cost and augment business efficiency. Voice-based business management solutions offered includes both Inbound and Outbound Voice solutions to balance the requirements of given organisations.
Outbound Telemarketing / Tele-Services:
Our Outbound Voice-Solutions will bring a significant change on companies business marketing by converting a potential consumer list into influential marketing design, which will enhance company’s business productivity. Our suite of Outbound Solutions includes:
- Appointment Setting – Scheduling a face to face meeting to generate new business
- Market Research – Inquiring the customers to collate information about Opinions, their Interests, Feedbacks, etc,.
- Phone Sales – Determining the potential buyer and selling the products efficiently
- Recruiting – Manage the hiring process from profiling through on boarding of new hire
- Verification – Conduct standard Employee , Insurance and Credit verification
- Collections – Credit Analysing and Collection
- Inbound Telemarketing / Tele-Services:
- Our Inbound Voice-Solutions comprises of reliable Call-Handling System, skilled inbound executives capable of working in a sophisticated communication systems and dedicated internet connectivity to provide efficient service round the clock non-stop. Our suite of Inbound Solutions includes:
- Order Taking – Receive and process sales orders efficiently
- Answering Service –Answering customers with their queries courteously regarding products and services
- Customer Service – Process Applications and claims, Subscription Services and Billing Queries.
- Sales – Sales Closure, Up-selling and Cross Selling, After Sales Services.